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TECH INFO


JDP Motorsports
Terms and Conditions / Privacy Statement / Return Policy


Data Collection / Cookies / Information Sharing / Secure Shopping & Registration / Links / Returns / Warranty


The following principles apply to the personally identifying information we ask for and that you provide. "Personally identifying information" is information that individually identifies you, such as your name, physical address or email address.

Data Collection
JDP Motorsports collects limited non-personally identifying information your browser makes available whenever you visit a web site. This log information includes your Internet Protocol address, browser type, browser language, the date and time of your download and in some cases, one or more cookies that may uniquely identify your browser. We use this information to operate, develop and improve our services.


Some of our services require you to register. JDP Motorsports asks you for some personal information in order to create an account (typically your name, email address, physical address, and phone number) and we will use that information to provide the service. For certain services, such as our OnLine Shop, we may request credit card or other payment information which we keep securely stored on our servers.When we require personally identifying information, we will inform you about the types of information we collect and how we use it. We hope this will help you make an informed decision about sharing your personal information with us.


Cookies
To enhance your experience with our site, some of our web pages use "cookies." Cookies are small text files we place in your computer's browser to store your preferences. Cookies, by themselves, do not tell us your e-mail address or other personally identifiable information unless you choose to provide this information to us by, for example, registering at our site. However, once you choose to furnish the site with personally identifiable information, this information may be linked to the data stored in the cookie.


We use cookies to understand site usage and to improve the content and offerings on our site. For example, we may use cookies to personalize your experience at our web pages (e.g. to recognize you by name when you return to our site). We also may use cookies to offer you products, programs, or services.


Information Sharing
We do not rent or sell your personally identifying information to other companies or individuals, unless we have your consent. We may share such information in any of the following limited circumstances:

  • We have your consent.
  • We provide such information to trusted businesses or persons for the sole purpose of processing personally identifying information on our behalf. When this is done, it is subject to agreements that oblige those parties to process such information only on our instructions and in compliance with this Privacy Policy and appropriate confidentiality and security measures.
  • We conclude that we are required by law or have a good faith belief that access, preservation or disclosure of such information is reasonably necessary to protect the rights, property or safety of JDP Motorsports, its users or the public.


We may share aggregated information with others. Examples of this include the number of users who downloaded a specific product or how many users clicked on a particular advertisement.


Information Security
We take appropriate security measures to protect against unauthorized access to or unauthorized alteration, disclosure or destruction of data. We restrict access to your personally identifying information to employees who need to know that information in order to operate, develop or improve our services. We provide mechanisms for updating and correcting your personally identifying information for many of our services. You may send an email or letter to the following email or street address requesting access to or correction of your personally identifiable information:


Privacy Manager
JDP Motorsports
589 West 9400 South
Sandy, UT 84070
801 .545.4215 Fax-801 .545.4217
Email - Main Office
Email - Webmaster


Secure Shopping & Registration Guarantee
You can shop at www.MagnaFlowPlus.com online with confidence. We have partnered with Authorize.Net, a leading payment gateway since 1996, to offer safe and secure credit card transactions for our customers. The Authorize.Net Payment Gateway manages the complex routing of sensitive customer information through the credit card processing networks (Online payments diagram). The company adheres to strict industry standards for payment processing, including:

  • 128-bit Secure Sockets Layer (SSL) technology for secure Internet Protocol (IP) transactions.
  • Industry leading encryption hardware and software methods and security protocols to protect customer information.
  • Compliance with the Payment Card Industry (PCI) Data Security Standard.

For additional information regarding the privacy of your sensitive cardholder data, please read the Authorize.Net Privacy Policy. MagnaFlowPlus.com is registered with the Authorize.Net Verified Merchant Seal program.

The purchase and registration areas of our site (OnLine Shop) are secure. This means that any information you send us is protected by encryption to prevent unauthorized access to your information. The secure site is indicated in the URL with the use of "https://", and often reflected at the bottom of your browser with a lock or key graphic.


Links
Any links to external web sites may be developed by people over whom JDP Motorsports exercises no control. These other sites may place their own cookies on your computer, collect data or solicit personal information.


JDP Motorsports may present links in a format that enables us to understand whether they have been followed. We use this information to understand and improve the quality of our products and web site. For instance, this data helps us determine how popular a product is and if there is anything we can do to improve on it.


Order Cancellation 
To cancel an order you have placed with MagnaFlowPlus.com, you must contact our sales department by email sales@magnaflowplus.com or by phone (888) 308-6007. Every effort will be made to accommodate the cancellation of your order as long as it has not yet shipped.


When contacting our sales department to cancel an order, please be ready to provide your name, the order number, and your contact information.


Please note that if the item has shipped, the order cannot be canceled. In this case, you can request to return the item for a refund (minus shipping cost).


Damage Claims and Returns
Damage claims should be made on the day of receipt of the product or with the carrier on that same day. Should you have a problem with an order please contact us as soon as possible. Please do not return an item without contacting us for an RA number, whether we've made a mistake or you wish to return the product. Our Return Policy allows for a refund within 30 days of the original purchase date of the product, provided the product is returned to us unused and in the original packaging in resale condition. A 20% re-stocking fee applies to all returned products. Freight charges are non-refundable and return shipping on all products is the responsibility of the purchaser.

  • Returns must be packaged securely in the original packaging/outer carton
  • Do not write on the product packaging itself. Write only on the outer shipping carton.
  • Packages received without a Return Authorization Number written clearly on the outer carton will be refused.
  • Returnable items must be received by JDP Motorsports within 30 days of the original purchase date by you the customer. (determined by original invoice date)
  • Returned product must be in new, re-saleable condition, with all original boxes, packaging, parts, manuals, etc.
  • Upon receipt, all returns will be inspected, and, at our discretion, credit may be refused and/or a restocking fee of 10%-20% will be assessed. It may take up to 30 days for the credit to be issued.
  • Original shipping charges will not be refunded. (This includes the "Free" shipping charges paid by JDP Motorsports).
  • Customer/Purchaser is responsible for shipping cost incurred to return products.

Warranty
All warranties provided are done directly by the product manufacturer, warranty cards are provided at the time of purchase and should be filled out and registered with the manufacturer. MagnaFlow also has an online warranty section on their website at this link that can be filled out and submitted electronically. MagnaFlow mufflers and exhaust systems carry a limited Lifetime Warranty and must be registered directly through MagnaFlow/Car Sound Exhaust System, LLC using the 2 part warranty card included with the product or using the online product warranty registration. Catalytic converters and Direct-Fit Converters carry a 2 year / 25k mile warranty to pass a state emissions test and a 5 year / 50k mile warranty against manufacture defects.  

 



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